4R Gran Regina, Salou (Spain) - Deals & Reviews

Hotel was situated 15 minutes walk from tourist destination salou beach. Spacious bathroom. Parking was next to venue.

N/A.

Everything was pleasant, near the amusement park, great breakfast, great dinner, comfortable room.

very weak Wi Fi

I was led to believe this hotel was child friendly - however there was absolutely no entertainment laid on for children - instead it was all geared towards 'senior' - which is a spanish saga. Every evening the entertainment was 2 hours of ballroom dancing. My 5 year old was really unhappy as I had promised him some nighttime entertainment. Also the indoor swimming pool closed at 530 on Sunday even though the literature said 6pm - may not seem much - but again - when you turn up at 5pm telling your 5 year old he has 1 hour - again it is difficult to explain to him.

I liked that there was a russian girl on the reception - Natasha that helped us a lot and that there was a free interenet in the hotel

to refresh rooms and to make 1 bed for double room for married couples

I very much liked the dark haired Spanish lady on reception, I liked the pool area, however the water feature at the pool and the poolside bar were closed the whole week we stayed. The hotel was a good location for us to visit portaventura and we also could walk to the beach area.

Some of the staff were unfriendly .There was no kids entertainment when we were their along the pool or in the bar area.

Ok, really, thats for sure not a 4* hotel. As I travel all around europe, I can say that it would more fit category of 2-3*. Rooms are cleaned only by mopping the floor, really old towels (thin and dirty from the ages), beds are like from 70s, hard and springs are easy to feel O_o. No minibar, you need to pay extra to use the fridge, no sea view, and a noisy railroad just across the street. And it is just general things, without personal problems etc.

hotel staff was very helpful, rooms were clean, sauna, steam room and pool very nice.

beds need to be upgraded, buffet needs improving food very greasy and sometimes cold, was only able to use indoor pool sauna, weight room from 11-6 unless i paid extra 5 euros

I thought the hotel was clean and the staff were friendly and helpfull.

The only thing that let the hotel down was the cooked breakfast, very repetative, the eggs where deep fried and bacon was very greasy. No omeletes and pancakes.

pool

rooms much too small we booked triple too cramped for 3 adults should not have to pay to use a fridge in room. sheets not changed daily. our room covered in ants!

The rooms where spacious and the beds were very comfortable

Some of the staff can be a little surly when approached with concerns, One receptionist failed to understand the significance and importance of something extremely important that I raised, but to be fair another one did and acted appropriately to the best of her ability.

Staff very very unfriendly tried to charge us double money for small kids sharing sofa bed even though we had agreed different price on arrival also on second last day of holiday told us we had not paid for 8 nights only 7 nights and tried and embarass us in reception to leave hotel that minute only for internet access were we able to prove our booking through yee that cost us 6euro hour for internet usage very unhappy with staff treatment of us and would not go back again one error is acceptable two errors is ignorance feel very annoyed re treatment especially after leaving worst hotel aparthotel atenea aventura ever thought family hol would improve but not did

Many services require a la carte fees, would like to see more included in the room rate